Spirit River Utilities & Billing

The Town of Spirit River Utilities has a basic rate of 9 cubic meters (2000 gallons) for water and sewer every month, along with charges for recycling and garbage.

Utility bills are mailed or emailed every month no later than the 10th of the month and are due at the end of the month. It is up to each property owner/renter to ensure that they have received their utility bill, if you didn’t receive your bill, it is your responsibility to contact the Town to get the current payment amount. The Town is not held responsible for any penalties if you did not receive your utility bill.

It is up to each property owner/renter to ensure the Town has all up-to-date contact information on file. The Primary Contact Information Change Form can be filled out and returned to the Town Office.

For residents new to town or residents that just purchased property, please fill out our Utility Service Account Connection Form and returned it to the Town Office.

If you are selling your property, it is the owner’s responsibility to advise the Town on your final billing date. You can call the office at 780-864-3998 or email clerk@townofspiritriver.ca.

The Town of Spirit River has a Bulk Water Station on the east side of 52nd Street and south of Highway 49. To set up an account for the 1.5″ side, fill out the Water+ Contract Form which you can pre-pay & you will receive an account number and pin. You can also pay with debit or credit card (Tap only) at the filling station, no account needed. For the 4″ key side and have the charge of water consumption billed to you, To set this up fill out the Bulk Water Filling Station Permit and call the Town Office.

Payment Options

A penalty of 2% on the arrears amount will be applied on all utility accounts in arrears on the first day of the new billing period.

Also please be advised that as per Bylaw No. 998 any amount that becomes delinquent, including connection fees, may be added to the tax roll for the parcel of land, and be collected as a tax owing to the Town in accordance with the provisions of the Municipal Government Act. Additionally, the Town will no longer be providing delinquent letters.

• We accept in person payments with cash, debit, cheque, or credit card which is through OptionPay (adds an additional fee) Between the hours of 8:30 am – 4:30 pm (Closed 12-1 pm)
• Online banking or in-branch payments with ATB, RBC, Scotiabank or Credit Unions only
• Residents can use PaySimply™, a secure, third-party Canadian payment provider to pay your Utilities online using a credit card, Interac e-Transfer, or PayPal.  You can also pay in-person with cash or debit at any Canada Post location. PaySimply applies a convenience fee to cover payment handling and processing charges which is added to the total amount paid. All fees are paid to PaySimply and the Township does not retain any portion of the fee. Please allow up to 3 business days for processing.
• Online through our Town website (green box in the top right corner) with credit card which is also through PaySimply (see above information)
• Mail: PO Box 130, Spirit River, AB T0H 3G0 
• Drop Box (located at the front doors of Town Office)